The Jewish Museum of Australia is currently showing several permanent exhibitions, as well as our special MIRKA exhibition.

General admission to the Museum, which includes the permanent exhibitions and Museum shop is free, and does not include access to MIRKA.

Admission to MIRKA is paid, must be booked, and includes access to the whole Museum. For more information and pricing, click here.

FAQs

When is the Museum open?
From 01 January 2022, the Museum will be open Tuesday to Friday from 10am–5pm and Sunday from 10am–5pm.

How is the Museum staying COVID-Safe?
The Jewish Museum of Australia is committed to protecting the health of visitors, volunteers and staff and minimising the spread of COVID-19.

Per Victorian Government health orders, all staff, volunteers and visitors 16 years and over must be fully vaccinated with a COVID-19 vaccine. Proof of full vaccination (or medical exemption) will be requested on entry.

We have implemented physical distancing, hygiene, cleaning and public health measures in line with the latest Victorian Government and DHHS regulations to ensure your visit is as safe and enjoyable as possible.

Please review further visitor information here and our COVID-Safe Visitor Protocols here.

What COVID-Safe actions should I observe during my visit?

  • Show your COVID-19 digital certificate displayed through the Medicare app, Service Victoria app or equivalent smartphone wallet on arrival
  • If you do not have a digital certificate, show a printed version of the COVID-19 digital certificate or Immunisation History Statement on arrival
  • If necessary, show proof of relevant medical exemption evidenced by an authorised medical practitioner on arrival
  • Use hand sanitiser on entry to the building
  • Sign in using your smartphone and the provided QR code. This is a condition of entry for maintaining Covid-Safe records. If you are unsure if your phone can scan a QR code, visit the Service Victoria website to download the free app
  • If you do not have a smartphone, you will be asked to provide your name, contact number, and the date and time of your visit
  • Note the capacity limit for each space. Please see displayed signage or ask one of our Visitor Experience Officers if you are unsure
  • Maintain 1.5 metres physical distance between yourself and others at all times
  • Follow Victorian government and DHHS guidelines on wearing a mask while inside the Museum

How long can I stay at the Museum?
Your ticket gives you 75 minutes access to the Museum. In order to undertake cleaning of the space in compliance with DHHS and WorkSafe guidelines, you may be required to queue before entry to the building.

Do I qualify for a concession ticket?
If you hold a pension card, a student concession card or a low income healthcare card, you qualify for a concession ticket.

I have a Carers Card or a Companion Card, what tickets should I buy?
Please select the Companion card ticket in Trybooking, or call the Museum on 03 8534 3600 or email info@jewishmuseum.com.au and our staff will provide assistance.

How do I present my ticket?
We prefer contactless admission, by showing your ticket on your mobile device at the entrance to the Museum. Alternatively, you may print your ticket at home.

Do you take cash?
We prefer cashless payments where possible.

I have a booking query, or am having trouble reserving my tickets online. What should I do?
For ticketing enquiries, please call the Museum on 03 8534 3600 or email info@jewishmuseum.com.au and our staff will provide assistance and help register you for your chosen time.

If I can’t attend MIRKA at the session I booked, what should I do?
Please call the Museum on 03 8534 3600 or email info@jewishmuseum.com.au and our staff will provide assistance.