Accessibility

We are committed to providing opportunities for all members of the community to experience our Museum. We have worked to ensure our exhibitions, events and education programs are as accessible as possible for people with restricted mobility. Yet, due to the age and restrictions that exist within our building, some parts of our venue have limited access, including our lift. The Museum has disability-access toilets on the ground floor.

When visiting the Museum, we ask you to please take into account the following:

The Museum now has a new security fence and accessible ramp, recently added to improve entry to the building for visitors with accessibility needs.

Visitors with restricted mobility, including wheelchair users and anyone who may need to use the ramp, are warmly welcomed. Please contact the Museum ahead of your visit so our team can assist with access arrangements and make your arrival as smooth as possible.

Our passenger lift has the following dimensions: (approx.) 900mm (wide) x 1200mm (deep). We appreciate the lift may not fit all sizes of wheelchairs and apologise in advance for any inconvenience caused. Should there be any difficulty in accessing lift control buttons or any aspect of our accessibility, our team are always nearby to assist.

If you would like to discuss the accessibility of our venue, please contact a member of our Experience and Facilities team on +61 3 8534 3600.