Accessibility

We are committed to providing opportunities for all members of the community to experience our Museum. We have worked to ensure our exhibitions, events and education programs are as accessible as possible for people with restricted mobility. Yet, due to the age and restrictions that exist within our building, some parts of our venue have limited access. These areas include our front entrance and lift. The Museum has disability-access toilets on the ground floor.

When visiting the Museum, we ask you to please take into account the following:

The front entrance of the Museum has steps. Visitors with restricted mobility, including those using wheelchairs, can access the building via our schools’ entrance at rear. Please ring the Museum ahead of your visit and we can assist to organise access.

Our passenger lift has the following dimensions: (approx.) 900mm (wide) x 1200mm (deep). We appreciate the lift may not fit all sizes of wheelchairs and apologise in advance for any inconvenience caused. Should there be any difficulty in accessing lift control buttons or any aspect of our accessibility, our team are always nearby to assist.

The Museum is currently planning an upgrade to our forecourt, including a new wheelchair accessible ramp. We place great importance on improving our accessibility so that all members of the community can share in the Australian Jewish story.

If you would like to discuss the accessibility of our venue, please contact a member of our Experience and Facilities team on +61 3 8534 3600.