FAQ

FAQs

When is the Museum open?

Tuesday—Friday: 10:00am—5:00pm
Sunday: 10:00am—5:00pm

Do you take cash?

We prefer cashless payments where possible.

What are the JMA’s entry fees?
Admission fees

JMA Member
Free

General Adult
$18

Senior Concession
$14

Student (any age)
$12

Carer or Companion
Free

Family (2 Adults & 2 Students)
$51

Children under 10
Free

Do I qualify for a concession ticket?

If you hold a seniors card, pension card, a student concession card or a low income healthcare card, you qualify for a concession ticket.

I have a Carers Card or a Companion Card, what tickets should I buy?

Please select the Companion Card ticket in Trybooking, or call the Museum on 03 8534 3600 or email info@jewishmuseum.com.au and our staff will provide assistance.

How do I present my ticket?

We prefer contactless admission, by showing your ticket on your mobile device at the entrance to the Museum. Alternatively, you may print your ticket at home, or purchase your ticket upon arrival to the Museum.

What Jewish holy days and Public Holidays is the JMA closed for?

JMA is closed on the following 2025 public holidays & Jewish holy days:
Sunday 13 April; Friday 18 April; Sunday 20 April; Tuesday 03 June; Tuesday 23 September; Wednesday 24 September; Thursday 2 October; Tuesday 7 October; Wednesday 8 October; Tuesday 14 October; Wednesday 15 October; Thursday 25 December and Tuesday 26 December.

For ticketing enquiries, please call the Museum on 03 8534 3600 or email info@jewishmuseum.com.au and our staff will provide assistance and help register you for your chosen time.